Examining the 3dcart eCommerce Platform

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If you’re looking for an eCommerce platform that caters to small and large businesses, 3dcart is for you. Loaded with features and an assortment of different pricing plans, 3dcart is a great option for online businesses looking for an affordable eCommerce solution.

The platform itself first got started back in 2001 and now hosts more than 17,000 customers. Additionally, to keep pace with merchant demand, 3dcart developers are always creating new fun themes to ensure your online store is the best it can be. So, what are some of the features that make 3dcart so great?

Decent Usability

When you first sign up for a 3dcart account, the platform offers all the tools and guides you need to get started. Also, it also offers a free 15-day trial of the product so you can make sure that 3dcart is the platform for you.

Upon signing up, you’ll receive welcome emails with important information, such as your login details and your store’s new URL. An assortment of video tutorials will also be included in the welcome emails. Other videos are available when you log into your admin page, and if you find that you still need assistance getting started, 3dcart offers aided onboarding for a $399 fee. If you don’t want to pay $399, don’t worry. Soon after signing up for an account, your very own account manager will call you to answer any questions you might have.

That all being said, 3dcart is very user-friendly, and chances are you will be able to figure everything out on your own.

3dcart Web Design Options

With more than 60 themes that are free and mobile-friendly, you should have no trouble finding a theme that reflects your business. Unfortunately, some of the free themes are a bit plain, so if you’re looking for something a bit more eye-catching, you may want to invest in some of 3dcart’s premium templates priced between $99 and $199. However, if you are tech-savvy, 3dcart has many design services to meet to help you build a custom site, or you can tinker with the CSS or HTML editing tools until you get the desired look of your store.

For the less tech-savvy among us, 3dcart offers drag and drop editing tools that make it easy for you to make small, quick changes to different widgets on your page.

3dcart Features

One of the big reasons why 3dcart is so popular is that it offers a wide array of features, even with the lowest plan. Some of these features include:

  • Ability to sell both physical and digital products
  • One-page checkout capabilities
  • Enables the user to post many photos for one product
  • Ability to offer customer discounts and coupons
  • Enables the user to offer back orders for highly sought-after products
  • Access to shipping and tax calculators
  • Abandoned cart feature
  • Ability to interact with customers via your store blog
  • Customer loyalty rewards program
  • Ability to monitor and control inventory
  • Access to CRM tools to manage customer mailing lists
  • Access to SEO optimization tools
  • Ability to customize packing slips and invoices
  • Access to email marketing tools and much more

Fun 3dcart Add-Ons

In addition to the robust offering of features available with 3dcart, the eCommerce platform also offers many convenient add-ons to simplify your job as a merchant. With add-ons geared toward improving things like your order management system, social media capabilities, shipping options, and more, you’ll be able to build the exact store to meet your customer’s needs. Some of the more popular add-ons include:

  • Constant Contact
  • Shipwire
  • TaxCloud
  • Quickbooks
  • Facebook Connect

3dcart Pricing Options

No matter your budget, 3dcart has a pricing option for you. All plans are on a month-to-month billing cycle, so you’ll never have to sign a contract. Additionally, every plan comes equipped with common basic functions, like online storage, bandwidth, unlimited products, API connectivity, and 24/7 support. Additional features included in each plan include:

Basic Plan, $29/month

  • Ability to add up to two staff users
  • Facebook store
  • Real-time shipping options
  • Shipping labels
  • Product reviews
  • Digital downloads
  • One-page checkout option
  • Built-in blog
  • Tax calculation tools
  • Ability to integrate with Amazon and eBay

Plus Plan, $79/month

  • All features included in Basic Plan
  • Up to five staff users
  • Customer groups
  • CRM
  • Make-an-offer option
  • Email marketing tools
  • Business email accounts
  • Daily deals options

Pro Plan, $299/month

  • All features included in Basic and Plus Plans
  • Up to 15 staff users
  • Product Q&A
  • Autoresponder campaigns
  • Cart saver options
  • Customer reward points
  • Access to gift registry capabilities
  • Access to priority support

 Enterprise Plan, Pricing Negotiable

  • All features included in the above plans
  • No cap on staff users
  • Access to account manager for technical issues
  • Custom programming options

3dcart Payment Processing Options

In addition to the affordable plans above, 3dcart is also able to integrate with more than 100 different payment gateways and never charges transaction fees. Some of the more popular payment processing options 3dcart integrates with includes:

  • Stripe
  • Dwolla
  • PayPal
  • Beanstream
  • net
  • Square

3dcart Customer and Tech Support

When it comes to technical and customer support, 3dcart makes sure to offer a number of ways for merchants to access support. For example, every plan includes support options, like access to:

  • Video tutorials
  • Support forum
  • Webinars
  • 3dcart E-University
  • Support tickets
  • 24/7 support via live chat, phone, or email

3dcart Security Measures

3dcart understands that proper security measures are important to keep you and your merchant’s personal data secure. That’s why the eCommerce platform is Level 1 PCI DSS compliant and includes FraudWatch to monitor for fraudulent transactions. Additionally, every plan comes with a 128-bit GeoTrust SharedSSL for free.

Final Thoughts

While 3dcart is certainly a decent eCommerce platform, it has its share of areas that are lacking, such as its themes. However, with many convenient and useful features pre-built into the templates, it’s possible to get past the lackluster themes. Fortunately, with the option to try the platform for free for 15 days, you’ll be able to find out if 3dcart is a good fit for your business.

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